Frequently Asked Questions
Everything you need to know about shopping with Jennifer Dahl Designs
What is the standard shipping timeframe?
We process all orders within 2-3 business days. Standard shipping typically takes 5-7 business days depending on your location, while expedited options are available at checkout.
How do I determine the right size for me?
Each product page features a detailed sizing guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for advice.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
Are your materials sustainably sourced?
At Jennifer Dahl Designs, we prioritize high-quality, ethically sourced fabrics. We work closely with our manufacturers to ensure fair labor practices and minimize environmental impact throughout our production chain.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and will be calculated automatically during the checkout process.
How should I care for my Jennifer Dahl garments?
To maintain the longevity of your pieces, we recommend following the care label instructions. Generally, we suggest machine washing on a delicate cycle with cold water and laying flat to dry.